{"id":202213,"date":"2021-02-10T14:15:08","date_gmt":"2021-02-10T01:15:08","guid":{"rendered":"https:\/\/legalvision.co.nz\/?p=202213"},"modified":"2025-01-08T12:59:46","modified_gmt":"2025-01-07T23:59:46","slug":"privacy-obligations-cctv","status":"publish","type":"post","link":"https:\/\/legalvision.co.nz\/data-privacy-it\/privacy-obligations-cctv\/","title":{"rendered":"What are My Privacy Obligations Regarding CCTV in New Zealand?"},"content":{"rendered":"\n<p>CCTV can be a useful tool for protecting your physical business premises and can aid in discouraging illegal behaviour and preventing theft. However, if you want to install CCTV at your business, there are privacy laws that your business must follow. You need to be aware of your obligations under the law, and ensure that you comply with them. If not, your business could face significant legal repercussions. This article will explain:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>what kinds of CCTV&nbsp; privacy laws apply to;<\/li>\n\n\n\n<li>your obligations under <a href=\"https:\/\/www.privacy.org.nz\/privacy-act-2020\/privacy-principles\/\">privacy law<\/a>;<\/li>\n\n\n\n<li>the penalties for non-compliance; and<\/li>\n\n\n\n<li>how you can use CCTV appropriately.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">What Does CCTV Mean?<\/h2>\n\n\n\n<p>CCTV stands for \u201cClosed-Circuit Television\u201d, which refers to video cameras that record video surveillance, which you can then view on other devices. Some kinds of CCTV only stream video that you cannot play back, while others record video that you can replay as needed. You may decide you want to set up CCTV at your business for a variety of reasons, including to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>monitor staff and customers;<\/li>\n\n\n\n<li>surveil and gather information if a crime were to occur; or<\/li>\n\n\n\n<li>act as a deterrent for crime.<\/li>\n<\/ul>\n\n\n\n<p>In New Zealand, you must comply with your privacy obligations if you install CCTV cameras in the workplace.&nbsp;<\/p>\n\n\n\n<p>It is important to note that these rules apply to non-covert CCTV in public or semi-public places.<\/p>\n\n\n\n<p>If you want to use hidden CCTV, or use it in your home rather than your business, there may be different legal requirements that apply.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Your Privacy Obligations<\/h2>\n\n\n\n<p>If your <a href=\"https:\/\/legalvision.co.nz\/data-privacy-it\/personal-information-nz\/\">business collects personal information<\/a>, it is an \u201cagency\u201d and is liable under <a href=\"https:\/\/legalvision.co.nz\/data-privacy-it\/privacy-laws\/\">privacy law<\/a>. Personal information is anything that can identify a person, which can range from your customers\u2019 full names to their physical addresses. Video footage of people recorded by your CCTV cameras falls under that definition.<\/p>\n\n\n\n<p>As such, there are rules you need to follow that govern how you:<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Term<\/strong><\/td><td><strong>Description<\/strong><\/td><\/tr><tr><td><strong>Collect Information<\/strong><\/td><td>You need to have a clear purpose for collecting this information. Here, you need to let people know about this purpose and the fact that you are collecting this information directly from them.&nbsp;You can only gather what personal data is necessary for your purpose.&nbsp;Do not collect this personal information in an intrusive or unlawful way.<\/td><\/tr><tr><td><strong>Store Information<\/strong><\/td><td>You have to make sure that you have a safe method for storing personal data. Further, check that this personal data is accurate and do not store it for longer than necessary.<\/td><\/tr><tr><td><strong>Use Information<\/strong><\/td><td>You can only use the personal data you collect for its original intended purpose.&nbsp;For instance, you likely would not be able to use video footage you recorded for health and safety purposes in an employee disciplinary process.<\/td><\/tr><tr><td><strong>Disclose Information<\/strong><\/td><td>You generally cannot share the personal information you have collected with others unless that was the purpose you collected that information for.&nbsp;For example, if you recorded footage to establish evidence of theft occurring, you could give this information to the police.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n\n<a href=\"#content-next\"\n   class=\"block p-4 mt-10 text-xl font-bold text-center text-white no-underline bg-gray-800 rounded-t-xl\">\n    Continue reading this article below the form\n    <i class=\"text-xl 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This would launch an investigation into your business, and how you manage your CCTV. <\/p>\n\n\n\n<div  class=\"box box--icon box--info\">\n    <p>Depending on the severity of the breach and how cooperative you are, penalties can range from compliance notices to hefty fines.<\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Develop a CCTV Plan<\/h2>\n\n\n\n<p>To ensure that you best comply with your privacy obligations as a business, you should draw up three documents surrounding your CCTV. These are:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>an evaluation of why you need CCTV, and what your CCTV system will look like;<\/li>\n\n\n\n<li>a business plan that outlines your CCTV strategy; and<\/li>\n\n\n\n<li>a CCTV policy that details how you will operate your system and provide rules for staff using it.<\/li>\n<\/ol>\n\n\n\n<p>Once you have drafted these documents, you will have a clear system for CCTV usage in your workplace, which can be useful to refer back to if there are <a href=\"https:\/\/legalvision.co.nz\/data-privacy-it\/mistakes-privacy-act\/\">privacy concerns<\/a>. Be sure to get expert advice if there is anything you are unsure about, and update these documents as you need.<\/p>\n\n\n\n<p>Some other things to keep in mind regarding CCTV:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>only record during necessary hours of operation;<\/li>\n\n\n\n<li>have clear signage alerting customers and employees that CCTV cameras are operating;<\/li>\n\n\n\n<li>use the cameras for legitimate business purposes, like health and safety maintenance or surveillance. Do not go outside of these purposes, unless you have the permission of the people you are recording;<\/li>\n\n\n\n<li>include information about your CCTV operations in your privacy policy on your website, or in a privacy notice at the main desk;<\/li>\n\n\n\n<li>only keep the recorded footage for as long as you reasonably need it, delete it once you do not;<\/li>\n\n\n\n<li>make sure your usage of CCTV cameras is lawful and not intrusive. For example, you would not put CCTV cameras in changing rooms; and<\/li>\n\n\n\n<li>keep a detailed record of who has access to the footage, and ensure that only authorised staff have access to it.<\/li>\n<\/ul>\n\n\n    <div class=\"my-7 lg:my-10 border-y-2 border-gray-100 py-7 lg:py-10 flex flex-col sm:flex-row items-start gap-10\">\n                    <img decoding=\"async\" class=\"w-52 mx-auto my-0! rounded\" src=\"https:\/\/img.legalvision.com.au\/wp-content\/uploads\/sites\/2\/2023\/05\/19143613\/Screen-Shot-2023-05-19-at-11.36.05-am.png\" alt=\"Front page of publication\"\n                 loading=\"lazy\" width=\"208\" height=\"298\">\n                <section>\n            <div class=\"text-2xl font-bold\">NZ Website Privacy Policy<\/div>\n            <div class=\"body-text\">\n                <p>This Website Privacy Policy states how a business will deal with the personal information of its users. <\/p>\n            <\/div>\n            \n\n<a href=\"https:\/\/legalvision.co.nz\/documents\/website-privacy-policy\/\" class=\" block px-5 py-3.5 max-w-fit bg-orange button__hover transition rounded text-white font-bold text-lg no-underline uppercase leading-tight text-center\" target=\"\" rel=\"\">Download Now<\/a>        <\/section>\n    <\/div>\n\n\n\n\n<h2 class=\"wp-block-heading\">Key Takeaways<\/h2>\n\n\n\n<p>If you decide that you need CCTV cameras for your business, make sure that you comply with your privacy obligations when you do so. You could face legal penalties if you do not comply with those obligations.&nbsp;<\/p>\n\n\n\n<p>If you need help complying with your privacy obligations, our experienced <a href=\"https:\/\/legalvision.co.nz\/it-lawyers-lp\">data privacy and IT lawyers<\/a> can assist as part of our LegalVision membership.&nbsp; For a low monthly fee, you will have unlimited access to lawyers to answer your questions and draft and review your documents for a low monthly fee.&nbsp; Call us today on <a href=\"tel:+64800005570\" class=\"AVANSERnumber dynamic-number\">0800 005 570<\/a> or visit our <a href=\"https:\/\/legalvision.co.nz\/membership\/\">membership page<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1734425695383\"><strong class=\"schema-faq-question\"><strong>What does CCTV stand for?<\/strong><\/strong> <p class=\"schema-faq-answer\">CCTV stands for \u201cClosed-Circuit Television\u201d. These are security cameras that are used for surveillance, that record video and stream it to another device.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1734425705248\"><strong class=\"schema-faq-question\"><strong>Is it illegal to have security cameras with signs?<\/strong><\/strong> <p class=\"schema-faq-answer\">If you have CCTV set up in your workplace, then you should indicate that fact with appropriate signage. This is so that your customers and employees know that you are recording them. If you do not, then you run the risk of breaching your privacy obligations.<\/p> <\/div> <\/div>\n\n\n\n\n\n\n\n\n<div class=\"not-prose m-feedback-prompt\">\n    <!-- Thumbs up\/down bar -->\n    <div class=\"m-feedback-prompt__main\">\n        <div class=\"m-feedback-prompt__title\">Was this article helpful?<\/div>\n        <div>\n            <!--span class=\"m-feedback-prompt__button--text\">Thanks!<\/span-->\n            <button type=\"button\" class=\"m-feedback-prompt__button m-feedback-prompt__button--yes\"\n                    data-analytics-link=\"feedback-prompt:yes\" aria-label=\"Agree\">\n                <i class=\"fa-regular fa-thumbs-up fa-3x\"><\/i>\n            <\/button>\n            <button type=\"button\" class=\"m-feedback-prompt__button m-feedback-prompt__button--no\"\n                    data-analytics-link=\"feedback-prompt:no\" aria-label=\"Disagree\">\n                <i class=\"fa-regular fa-thumbs-down fa-3x\"><\/i>\n            <\/button>\n        <\/div>\n    <\/div>\n\n    <!-- Feedback form -->\n    <div class=\"m-feedback-prompt__form\">\n        <div class=\"m-feedback-prompt__form--thanks \">\n            <div>Thanks!<\/div>\n            <p>\n                We appreciate your feedback \u2013 your submission has been successfully received.            <\/p>\n        <\/div>\n        <form id=\"contact-form\" class=\"m-feedback-prompt__form--form\" action=\"\" method=\"post\">\n            <input type=\"hidden\" id=\"authenticity_token\" name=\"authenticity_token\" value=\"5d238358bb\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/api\/wp\/v2\/posts\/202213\" \/>            <input value=\"https:\/\/legalvision.co.nz\/data-privacy-it\/privacy-obligations-cctv\/\" type=\"hidden\" name=\"currenturl\"\n                   id=\"currenturl\">\n            <input value=\"What are My Privacy Obligations Regarding CCTV in New Zealand?\" type=\"hidden\" name=\"currenttitle\"\n                   id=\"currenttitle\">\n            <label>\n                <!-- display on thumbs-up -->\n                <span class=\"m-feedback-prompt__feedback m-feedback-prompt__feedback--yes\">\n                    Can you tell us <span class=\"font-semibold\">why<\/span> you found it helpful?\n                <\/span>\n\n                <!-- display on thumbs-down -->\n                <span class=\"m-feedback-prompt__feedback m-feedback-prompt__feedback--no text-lg\">\n                    How can we better improve this article?\n                <\/span>\n                <textarea name=\"feedbackmessage\" id=\"feedbackmessage\" required><\/textarea>\n            <\/label>\n\n            <div class=\"m-feedback-prompt__form--error\" id=\"form-submit-error\"><\/div>\n            <button id=\"submit-contact-form-button\" type=\"submit\" name=\"commit\" class=\"m-feedback-prompt__form--submit\"\n                    data-analytics-link=\"feedback-prompt:submit\">\n                Submit            <\/button>\n        <\/form>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>CCTV can be a useful tool for protecting your physical business premises and can aid in discouraging illegal behaviour and preventing theft. However, if you want to install CCTV at your business, there are privacy laws that your business must follow. You need to be aware of your obligations under the law, and ensure that<a href=\"https:\/\/legalvision.co.nz\/data-privacy-it\/privacy-obligations-cctv\/\">Continue reading <span class=\"sr-only\">&#8220;What are My Privacy Obligations Regarding CCTV in New Zealand?&#8221;<\/span><\/a><\/p>\n","protected":false},"author":13388,"featured_media":201707,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","editor_notices":[],"footnotes":""},"categories":[28],"tags":[25,40,237,507,508,1234],"class_list":["post-202213","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-data-privacy-it","tag-small-business","tag-privacy-breach","tag-privacy-policy","tag-data-and-privacy","tag-cctv","tag-privacy-obligations"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>What are My Privacy Obligations Regarding CCTV? | LegalVision<\/title>\n<meta name=\"description\" content=\"Do you wish to use CCTV for your New Zealand business? 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