{"id":207789,"date":"2021-07-12T19:20:15","date_gmt":"2021-07-12T06:20:15","guid":{"rendered":"https:\/\/legalvision.co.nz\/?p=207789"},"modified":"2023-05-05T11:22:07","modified_gmt":"2023-05-04T22:22:07","slug":"emails-need-disclaimers","status":"publish","type":"post","link":"https:\/\/legalvision.co.nz\/data-privacy-it\/emails-need-disclaimers\/","title":{"rendered":"Do My NZ Emails Need Disclaimers?"},"content":{"rendered":"<p><a href=\"https:\/\/legalvision.co.nz\/regulatory-and-compliance\/marketing-emails-business-contacts\/\"><span style=\"font-weight: 400\">Emails<\/span><\/a><span style=\"font-weight: 400\"> will be central to how your business communicates and manages its affairs. It is a contact point for your customers and one of the ways your staff will pass on information to one another. This information is likely to include critical business information and confidential data as well. One of the most common avenues for a data\/privacy breach is through email, so you need to take measures to both <\/span><span style=\"font-weight: 400\">secure your systems and <\/span><span style=\"font-weight: 400\">limit your liability. <\/span><span style=\"font-weight: 400\">For the latter point, email disclaimers can help somewhat. Indeed, they do not completely absolve you of responsibility if something goes wrong, but they can help your case. Therefore, this article will explain whether your emails need disclaimers.<\/span><\/p>\n<h2><span style=\"font-weight: 400\">What Is an Email Disclaimer?<\/span><\/h2>\n<p><span style=\"font-weight: 400\">An email disclaimer is usually a paragraph either at the beginning or end of an email detailing warnings and notices of caution. Its exact contents can vary but can contain warnings along the lines of:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">that your email is only for the intended recipient;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">liability limitations;<\/span><\/li>\n<li style=\"font-weight: 400\"><a href=\"https:\/\/legalvision.co.nz\/intellectual-property\/5-ip-assets\/\"><span style=\"font-weight: 400\">intellectual property protection<\/span><\/a><span style=\"font-weight: 400\">; and<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">a confidentiality notice.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">It serves as a legal statement that puts the reader on notice of certain important issues, such as privacy and confidentiality. Mistakes can happen through business email, and a disclaimer aims to limit the fallout from those mistakes. Ideally, you should have email security measures in place as well.<\/span><\/p>\n<div class=\"box box--icon box--info\">\n<p><span style=\"font-weight: 400\">For example, a person cannot rely on not knowing the email communication they received in mistake was confidential if there is a disclaimer at the end saying so.<\/span><\/p>\n<\/div>\n<h2><span style=\"font-weight: 400\">Why Are Email Disclaimers Useful?<\/span><\/h2>\n<p><span style=\"font-weight: 400\">An email disclaimer can be useful for protecting your business against potential grievances and liability if something goes wrong. If your emails contain confidential or sensitive information, providing an email disclaimer lets your recipients know that they:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">need to treat the information with due care;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">cannot share it without authorisation; and<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">cannot misuse it and rely on saying that they did not know it was confidential.<\/span><\/li>\n<\/ul>\n<div class=\"box box--icon box--info\">\n<p><span style=\"font-weight: 400\">An email disclaimer likely will not remove all responsibility from your business if there is a grievance. However, such a disclaimer can provide evidence that you informed recipients of any vital information, which may be helpful for your case.<\/span><\/p>\n<\/div>\n\n<a href=\"#content-next\"\n   class=\"block p-4 mt-10 text-xl font-bold text-center text-white no-underline bg-gray-800 rounded-t-xl\">\n    Continue reading this article below the form\n    <i class=\"text-xl fa-regular fa-arrow-down\"><\/i>\n<\/a>\n<div class=\"px-6 pt-10 pb-12 mb-10 text-center bg-gray-100 rounded-b-xl sm:px-12 test\">\n    <div class=\"mb-8 text-2xl font-bold text-orange\">\n        Need legal advice?\n        <br>\n        <span class=\"text-lg not-prose\">\n                            Call <a href=\"tel:+64800005570\" class=\"not-prose\">0800 005 570<\/a> for urgent assistance.\n                <br>\n                Otherwise, complete this form, and we will contact you within one business day.\n                    <\/span>\n    <\/div>\n\n    \n\n<div class=\"not-prose flex justify-center text-left 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The point of an email disclaimer is to notify the recipient of any warnings and bring their attention to your limitations. If you repeatedly use disclaimers on emails that do not need them, recipients may not take them seriously. However, there is also the balance of covering your bases where possible. Generally, if your emails are likely to contain confidential or sensitive information, you should include an email disclaimer.<\/span><\/p>\n<p><span style=\"font-weight: 400\">You also need to ensure you display your email disclaimers where recipients can see them. For example, ensure that you word them appropriately and that a reader could not easily miss them. Choose an appropriate:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">placement;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">text size;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">font; and<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">colour.<\/span><\/li>\n<\/ul>\n<h2><span style=\"font-weight: 400\">What Kind of Email Disclaimers Do I Need?<\/span><\/h2>\n<p><span style=\"font-weight: 400\">The exact content that your email disclaimers should cover will depend on what legal issues are relevant for your business and its correspondence. When you seek legal advice, a lawyer can help you properly word your email disclaimer in a way that limits your liability and covers what areas are essential for your business. The table below sets out possible aspects to include in your disclaimer.<\/span><\/p>\n<table style=\"height: 616px\">\n<tbody>\n<tr style=\"height: 70px\">\n<td style=\"height: 70px\">\n<h6><a href=\"https:\/\/legalvision.co.nz\/intellectual-property\/intellectual-property-types\/\"><span style=\"font-weight: 400\">Intellectual Property<\/span><\/a><\/h6>\n<\/td>\n<td style=\"height: 70px\">\n<p><span style=\"font-weight: 400\">This notifies the recipient that your email contains your IP. Therefore, if they misuse or copy your IP, they cannot rely on not knowing that it was yours.<\/span><\/p>\n<\/td>\n<\/tr>\n<tr style=\"height: 98px\">\n<td style=\"height: 98px\">\n<h6><span style=\"font-weight: 400\">Intended Recipient<\/span><\/h6>\n<\/td>\n<td style=\"height: 98px\">\n<p><span style=\"font-weight: 400\">Your disclaimer can include a note saying that if the recipient was not who you intended, that they should disregard its contents and contact you that they received it in error. Misdirected emails can occur, so this is an important disclaimer to include.<\/span><\/p>\n<\/td>\n<\/tr>\n<tr style=\"height: 70px\">\n<td style=\"height: 70px\">\n<h6><span style=\"font-weight: 400\">Confidentiality<\/span><\/h6>\n<\/td>\n<td style=\"height: 70px\">\n<p><span style=\"font-weight: 400\">A notice of confidentiality notifies the recipient that the information in your email is confidential. So, they should treat it accordingly or in line with what you say in your disclaimer.<\/span><\/p>\n<\/td>\n<\/tr>\n<tr style=\"height: 70px\">\n<td style=\"height: 70px\">\n<h6><span style=\"font-weight: 400\">Employees<\/span><\/h6>\n<\/td>\n<td style=\"height: 70px\">\n<p><span style=\"font-weight: 400\">You may also include a disclaimer saying that your employees\u2019 opinions\/actions are their own and do not necessarily reflect your business\u2019 stance.<\/span><\/p>\n<\/td>\n<\/tr>\n<tr style=\"height: 70px\">\n<td style=\"height: 70px\">\n<h6><span style=\"font-weight: 400\">Privacy<\/span><\/h6>\n<\/td>\n<td style=\"height: 70px\">\n<p><span style=\"font-weight: 400\">You can also include a notice that you handle any personal information according to your privacy policy, which you should link.<\/span><\/p>\n<\/td>\n<\/tr>\n<tr style=\"height: 70px\">\n<td style=\"height: 70px\">\n<h6><span style=\"font-weight: 400\">Contractual Liability<\/span><\/h6>\n<\/td>\n<td style=\"height: 70px\">\n<p><span style=\"font-weight: 400\">If you <\/span><a href=\"https:\/\/legalvision.co.nz\/regulatory-and-compliance\/avoid-spam-customers\/\"><span style=\"font-weight: 400\">offer products through email<\/span><\/a><span style=\"font-weight: 400\">, have a clear disclaimer saying that you do not intend to begin contractual relations. Then, you can avoid unintended contracts with this.<\/span><\/p>\n<\/td>\n<\/tr>\n<tr style=\"height: 98px\">\n<td style=\"height: 98px\">\n<h6><a href=\"https:\/\/legalvision.co.nz\/regulatory-and-compliance\/unsubscribe-newsletter-nz-business\/\"><span style=\"font-weight: 400\">Unsubscribe Facility<\/span><\/a><\/h6>\n<\/td>\n<td style=\"height: 98px\">\n<p><span style=\"font-weight: 400\">All marketing emails need to have an option to unsubscribe. You cannot send marketing emails to people who have not consented to them, so a disclaimer can help when you have sent it to them in error.<\/span><\/p>\n<\/td>\n<\/tr>\n<tr style=\"height: 70px\">\n<td style=\"height: 70px\">\n<h6><a href=\"https:\/\/legalvision.co.nz\/data-privacy-it\/business-secure-online\/\"><span style=\"font-weight: 400\">Viruses<\/span><\/a><\/h6>\n<\/td>\n<td style=\"height: 70px\">\n<p><span style=\"font-weight: 400\">Your disclaimer can also detail that you do not accept any liability for computer viruses that may occur due to email communication.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2><span style=\"font-weight: 400\">Key Takeaways<\/span><\/h2>\n<p><span style=\"font-weight: 400\">Email disclaimers serve as warnings to put the recipient on notice if you are sending them confidential information. They can also help to limit your liability and meet your legal obligations for marketing emails. If you would like more information or help with your email disclaimers, contact <a href=\"https:\/\/legalvision.co.nz\/it-lawyers-lp\">LegalVision\u2019s<\/a> <\/span><a href=\"https:\/\/legalvision.co.nz\/it-lawyers-lp\"><span style=\"font-weight: 400\">data, privacy, and IT lawyers<\/span><\/a><span style=\"font-weight: 400\"> on <a href=\"tel:+64800005570\" class=\"AVANSERnumber dynamic-number\">0800 005 570<\/a> or fill out the form on this page.<\/span><\/p>\n<h2><span style=\"font-weight: 400\">Frequently Asked Questions<\/span><\/h2>\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1626070292269\"><h3 class=\"schema-faq-question\">What is an email disclaimer?<\/h3> <p class=\"schema-faq-answer\">An email disclaimer is a notice at the top or bottom of your emails informing the recipient of any warnings or cautions.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1626070303405\"><h3 class=\"schema-faq-question\">What is an unsubscribe facility?<\/h3> <p class=\"schema-faq-answer\">An unsubscribe facility refers to when you provide a way for your email recipients to unsubscribe from future emails. You may do this with a link to unsubscribe at the bottom of your email. When you send marketing emails, you need to include one.<\/p> <\/div> <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Emails will be central to how your business communicates and manages its affairs. It is a contact point for your customers and one of the ways your staff will pass on information to one another. This information is likely to include critical business information and confidential data as well. One of the most common avenues<a href=\"https:\/\/legalvision.co.nz\/data-privacy-it\/emails-need-disclaimers\/\">Continue reading <span class=\"sr-only\">&#8220;Do My NZ Emails Need Disclaimers?&#8221;<\/span><\/a><\/p>\n","protected":false},"author":13236,"featured_media":201681,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"204171,204551,207258,204632,218875,971","_relevanssi_noindex_reason":"","editor_notices":[],"footnotes":""},"categories":[28],"tags":[25,54,355,947,963],"class_list":["post-207789","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-data-privacy-it","tag-small-business","tag-medium-business","tag-privacy","tag-marketing-emails","tag-email-disclaimers"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Do My NZ Emails Need Disclaimers? 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