{"id":207991,"date":"2021-07-14T14:14:46","date_gmt":"2021-07-14T01:14:46","guid":{"rendered":"https:\/\/legalvision.co.nz\/?p=207991"},"modified":"2021-08-19T17:05:22","modified_gmt":"2021-08-19T04:05:22","slug":"customers-have-consumer-data-rights","status":"publish","type":"post","link":"https:\/\/legalvision.co.nz\/data-privacy-it\/customers-have-consumer-data-rights\/","title":{"rendered":"Do NZ Customers Have Consumer Data Rights?"},"content":{"rendered":"<p><span style=\"font-weight: 400\">Technology development has allowed for the greater and more efficient spread of business\u2019 and consumers\u2019 data. Your business will likely use different kinds of technology to aid your daily activities, such as information storage and customer transmission. The law regulates these areas with <\/span><a href=\"https:\/\/legalvision.co.nz\/data-privacy-it\/complying-with-privacy-laws\/\"><span style=\"font-weight: 400\">privacy law<\/span><\/a><span style=\"font-weight: 400\"> and other kinds of data rights that will vary depending on:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">the kind of information you work with;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">what countries you operate in; and<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">who your customers are.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Consumer data rights are a developing legal area relating to your customers\u2019 privacy rights online and their control over their information. As a result, the New Zealand government is considering whether they should become part of our law. Therefore, this article will explain consumer data rights and whether your New Zealand customers have them.<\/span><\/p>\n<h2><span style=\"font-weight: 400\">What Are Consumer Data Rights?<\/span><\/h2>\n<p><span style=\"font-weight: 400\">As the way we share and use online information changes, the law needs to keep up by regulating areas where consumers\u2019 privacy and data control may be at risk. A consumer data right is a mechanism for consumers to control what data they give to companies and how they can use it.<\/span><\/p>\n<p><span style=\"font-weight: 400\">The phrase \u2018consumer data right\u2019 (CDR) refers to a legal right that a consumer has to share the personal data a company or organisation has about them with a trusted third party. Subsequently, the consumer gives their consent for this data transfer. The relevant data is in a readily usable format so that the third party can use it to benefit the consumer as they wish. As a result, this allows:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">greater data portability;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">competition between providers;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">future technological developments;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">secure connectivity between financial businesses; and<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">the consumer more control over their personal data.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">At the moment, consumer data rights exist mainly in the banking sector, but both the energy industry and the telecommunications sector may use them in the future.<\/span><\/p>\n<div class=\"box box--icon box--info\">\n<p><span style=\"font-weight: 400\">For example, if you have a consumer data right, you can ask your bank to share the personal or financial data they hold about you with a third party fintech company, like a payment transfer service. Then, that payment transfer service can operate using your data with your consent.<\/span><\/p>\n<\/div>\n<p><span style=\"font-weight: 400\">Note that consumer can refer to both individuals and businesses.<\/span><\/p>\n<h2><span style=\"font-weight: 400\">Do My NZ Customers Have Consumer Data Rights?<\/span><\/h2>\n<p><span style=\"font-weight: 400\">Other countries have already implemented a legal framework for regulating consumer data rights, such as Australia and the United Kingdom. However, New Zealand does not have an official position on these rights at this current point. As a result, consumer data portability is limited.<\/span><\/p>\n<p><span style=\"font-weight: 400\">Despite this, there is a consumer data right scheme within the banking industry, which is the API Centre that Payments NZ runs. This program allows for a common regulation standard for online payments and account sharing within the industry. Relevant businesses and organisations can voluntarily sign up to be a part of this scheme and give their customers or clients the ability to control their data rights in this fashion.<\/span><\/p>\n\n<a href=\"#content-next\"\n   class=\"block p-4 mt-10 text-xl font-bold text-center text-white no-underline bg-gray-800 rounded-t-xl\">\n    Continue reading this article below the form\n    <i class=\"text-xl fa-regular fa-arrow-down\"><\/i>\n<\/a>\n<div class=\"px-6 pt-10 pb-12 mb-10 text-center bg-gray-100 rounded-b-xl sm:px-12 test\">\n    <div class=\"mb-8 text-2xl font-bold text-orange\">\n        Need legal advice?\n        <br>\n        <span class=\"text-lg not-prose\">\n                            Call <a href=\"tel:+64800005570\" class=\"not-prose\">0800 005 570<\/a> for urgent assistance.\n                <br>\n                Otherwise, complete this form, and we will contact you within one business day.\n                    <\/span>\n    <\/div>\n\n    \n\n<div 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The Ministry of Business, Innovation, and Employment (MBIE) have been considering how consumer data rights would work in New Zealand, asking for feedback from sectors likely to use this legal framework. The end result may be an industry standard for consumer data rights that your customers can take advantage of for greater control over their data. MBIE proposed four options for such a programme, either:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">no government initiative, letting industries maintain their own standard;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">an overarching legal standard that may only apply to specific sectors, similar to the Australian approach;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">a general consumer data right across all industries, such as what the GDPR establishes; or<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">different consumer data rights per sector as is necessary.<\/span><\/li>\n<\/ul>\n<div class=\"box box--icon box--info\">\n<p><span style=\"font-weight: 400\">This area is still developing, so if consumer data rights are likely to affect your business, you should keep up to date with MBIE\u2019s decision-making.<\/span><\/p>\n<\/div>\n<h2><span style=\"font-weight: 400\">Consumer Data Rights and Your Privacy Obligations<\/span><\/h2>\n<p><span style=\"font-weight: 400\">No matter what form they take, consumer data rights will invoke your privacy obligations if the data you are transferring includes personal information. These may include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">financial accounts;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">customer names;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">customer contact details; and<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">any other identifying or sensitive information.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">Therefore, you need to ensure that any data transfer you make is:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">secure;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">done so with customer consent; and<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">with a trusted third party that will also uphold their obligations under the Privacy Act.<\/span><\/li>\n<\/ul>\n<div class=\"box box--icon box--info\">\n<p><span style=\"font-weight: 400\">You should also make sure you have plans for preventing and dealing with <\/span><a href=\"https:\/\/legalvision.co.nz\/data-privacy-it\/business-suspects-data-breach\/\"><span style=\"font-weight: 400\">data breaches<\/span><\/a><span style=\"font-weight: 400\"> in this manner.<\/span><\/p>\n<\/div>\n<h2><span style=\"font-weight: 400\">Key Takeaways<\/span><\/h2>\n<p><span style=\"font-weight: 400\">Consumer data rights are a legal option that consumers can use to ask companies that hold their personal information to share it with a trusted third party. This framework gives your customers more control over their data and provides regulation for the parties that transfer sensitive data. New Zealand does not currently have a legal framework for this, but it may in the future. If you would like more information or further guidance around how consumer data rights may impact your business, contact <\/span><a href=\"https:\/\/legalvision.co.nz\/it-lawyers-lp\"><span style=\"font-weight: 400\">LegalVision\u2019s data, privacy, and IT lawyers<\/span><\/a><span style=\"font-weight: 400\"> on <a href=\"tel:+64800005570\" class=\"AVANSERnumber dynamic-number\">0800 005 570<\/a> or fill out the form on this page.<\/span><\/p>\n<h2><span style=\"font-weight: 400\">Frequently Asked Questions<\/span><\/h2>\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1626224460154\"><h3 class=\"schema-faq-question\">What are consumer data rights?<\/h3> <p class=\"schema-faq-answer\">They are a legal framework that gives consumers the ability to ask organisations that store their information to share it with a trusted third party, such as a financial service.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1626224471360\"><h3 class=\"schema-faq-question\">Do my NZ customers have consumer data rights?<\/h3> <p class=\"schema-faq-answer\">Currently, they do not exist in New Zealand\u2019s regulation system. However, this is area is developing, and they may exist in the future.<\/p> <\/div> <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Technology development has allowed for the greater and more efficient spread of business\u2019 and consumers\u2019 data. Your business will likely use different kinds of technology to aid your daily activities, such as information storage and customer transmission. The law regulates these areas with privacy law and other kinds of data rights that will vary depending<a href=\"https:\/\/legalvision.co.nz\/data-privacy-it\/customers-have-consumer-data-rights\/\">Continue reading <span class=\"sr-only\">&#8220;Do NZ Customers Have Consumer Data Rights?&#8221;<\/span><\/a><\/p>\n","protected":false},"author":13236,"featured_media":201664,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","editor_notices":[],"footnotes":""},"categories":[28],"tags":[25,54,507,584,589,974],"class_list":["post-207991","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-data-privacy-it","tag-small-business","tag-medium-business","tag-data-and-privacy","tag-personal-data","tag-privacy-law-obligations","tag-consumer-data-rights"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Do NZ Customers Have Consumer Data Rights? | LegalVision NZ<\/title>\n<meta name=\"description\" content=\"Consumer data rights are a developing legal area. 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She is experienced at writing for online publications and wants to use these writing skills to make legal information transparent and accessible for anyone. Emma has a double degree in Law and Politics, with a minor in Psychology.","url":"https:\/\/legalvision.co.nz\/author\/emmalindblom\/"},{"@type":"Question","@id":"https:\/\/legalvision.co.nz\/data-privacy-it\/customers-have-consumer-data-rights\/#faq-question-1626224460154","name":"What are consumer data rights?","acceptedAnswer":{"@type":"Answer","text":"They are a legal framework that gives consumers the ability to ask organisations that store their information to share it with a trusted third party, such as a financial service.","inLanguage":"en-NZ"},"inLanguage":"en-NZ"},{"@type":"Question","@id":"https:\/\/legalvision.co.nz\/data-privacy-it\/customers-have-consumer-data-rights\/#faq-question-1626224471360","name":"Do my NZ customers have consumer data rights?","acceptedAnswer":{"@type":"Answer","text":"Currently, they do not exist in New Zealand\u2019s regulation system. However, this is area is developing, and they may exist in the future.","inLanguage":"en-NZ"},"inLanguage":"en-NZ"}]}},"_links":{"self":[{"href":"https:\/\/legalvision.co.nz\/api\/wp\/v2\/posts\/207991","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/legalvision.co.nz\/api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/legalvision.co.nz\/api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/legalvision.co.nz\/api\/wp\/v2\/users\/13236"}],"replies":[{"embeddable":true,"href":"https:\/\/legalvision.co.nz\/api\/wp\/v2\/comments?post=207991"}],"version-history":[{"count":2,"href":"https:\/\/legalvision.co.nz\/api\/wp\/v2\/posts\/207991\/revisions"}],"predecessor-version":[{"id":207994,"href":"https:\/\/legalvision.co.nz\/api\/wp\/v2\/posts\/207991\/revisions\/207994"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/legalvision.co.nz\/api\/wp\/v2\/media\/201664"}],"wp:attachment":[{"href":"https:\/\/legalvision.co.nz\/api\/wp\/v2\/media?parent=207991"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/legalvision.co.nz\/api\/wp\/v2\/categories?post=207991"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/legalvision.co.nz\/api\/wp\/v2\/tags?post=207991"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}