{"id":209775,"date":"2021-08-31T19:28:03","date_gmt":"2021-08-31T06:28:03","guid":{"rendered":"https:\/\/legalvision.co.nz\/?p=209775"},"modified":"2021-09-02T19:40:10","modified_gmt":"2021-09-02T06:40:10","slug":"selling-online-overseas-market","status":"publish","type":"post","link":"https:\/\/legalvision.co.nz\/e-commerce\/selling-online-overseas-market\/","title":{"rendered":"Considerations When Selling Online to an Overseas Market From NZ"},"content":{"rendered":"<p><span style=\"font-weight: 400\">When you sell your goods online, you have access to a range of customers across a wide market. Likewise, you can manage these customers from the convenience of your home base. With the internet, not only can you reach New Zealand customers, but also customers across the world that are interested in your products. Therefore, you may decide to ship your goods to customers overseas as well. Doing so can be beneficial, but there are some extra considerations you need to address. In particular, there will be additional legal requirements to meet for <\/span><a href=\"https:\/\/legalvision.co.nz\/business-structures\/business-expansion-overseas\/\"><span style=\"font-weight: 400\">getting your goods overseas<\/span><\/a><span style=\"font-weight: 400\">. Additionally, you will likely need to take international laws into account. This article will explore six considerations when selling online to an overseas market from New Zealand.<\/span><\/p>\n<h2><span style=\"font-weight: 400\">Privacy<\/span><\/h2>\n<p><a href=\"https:\/\/legalvision.co.nz\/e-commerce\/selling-goods-online\/\"><span style=\"font-weight: 400\">Selling your goods online<\/span><\/a><span style=\"font-weight: 400\"> can offer a larger market, but there are more privacy risks attached. It can be more difficult to guarantee security when operating online, so most countries will have laws to protect their citizens\u2019 privacy that may apply to your online dealing.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">In New Zealand, the<\/span> <a href=\"https:\/\/legalvision.co.nz\/data-privacy-it\/privacy-act-new-zealand\/\"><i><span style=\"font-weight: 400\">Privacy Act<\/span><\/i><\/a> <span style=\"font-weight: 400\">requires any business that deals with personal information here to do so according to its rules. This is regardless of whether the business physically exists in the country. Other countries and areas have similar rules, such as the European Union and Australia.\u00a0<\/span><\/p>\n<div class=\"box box--icon box--info\">\n<p><span style=\"font-weight: 400\">For example, if you sell to residents in the EU, the General Data Protection Regulation (GDPR) will likely apply to you.<\/span><\/p>\n<\/div>\n<p><span style=\"font-weight: 400\">Therefore, when selling your goods to customers overseas via the internet, you need to make sure you abide by any international privacy laws that may apply to your business.<\/span><\/p>\n<h2><span style=\"font-weight: 400\">Online Payment<\/span><\/h2>\n<p><span style=\"font-weight: 400\">Most overseas customers will want to pay online. Hence, you will need to establish <\/span><a href=\"https:\/\/legalvision.co.nz\/e-commerce\/online-shop-credit-card-payments\/\"><span style=\"font-weight: 400\">secure payment portals<\/span><\/a><span style=\"font-weight: 400\"> for them to do so. Some international companies offer secure online payment software that manages this process for you, such as Paypal or Stripe. Additionally, if you sell through an eCommerce platform or online marketplace, they often have an in-built payment portal that can handle customer payments.<\/span><\/p>\n<p><span style=\"font-weight: 400\">When determining how overseas customers will pay for your goods, it is important to make sure your software:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">can handle multiple currencies;<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">complies with international regulations, such as the <a href=\"https:\/\/legalvision.co.nz\/data-privacy-it\/business-pci-compliance\/\">PCI security standards<\/a>; and<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">uses up to date and effective encryption methods.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400\">To avoid customers missing payments, require all payments for your goods upfront. Make it clear that you will not ship products until you have received full payment.<\/span><\/p>\n\n<a href=\"#content-next\"\n   class=\"block p-4 mt-10 text-xl font-bold text-center text-white no-underline bg-gray-800 rounded-t-xl\">\n    Continue reading this article below the form\n    <i class=\"text-xl fa-regular fa-arrow-down\"><\/i>\n<\/a>\n<div class=\"px-6 pt-10 pb-12 mb-10 text-center bg-gray-100 rounded-b-xl sm:px-12 test\">\n    <div class=\"mb-8 text-2xl font-bold text-orange\">\n        Need legal advice?\n        <br>\n        <span class=\"text-lg not-prose\">\n                            Call <a href=\"tel:+64800005570\" class=\"not-prose\">0800 005 570<\/a> for urgent assistance.\n                <br>\n                Otherwise, complete this form, and we will contact you within one business day.\n                    <\/span>\n    <\/div>\n\n    \n\n<div class=\"not-prose flex justify-center text-left gform_input_bg_white    \">\n    <script>\nvar 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If you draft effective terms and conditions and the customer accepts them, these rules will serve as a contract for your relationship.<\/span><\/p>\n<p><span style=\"font-weight: 400\">However, ensure you have terms and conditions that can apply to customers in multiple countries. Different areas will have different laws, and you need to accommodate those differences in your terms and conditions. Otherwise, you may not be able to enforce these terms.<\/span><\/p>\n<div class=\"box box--icon box--info\">\n<p><span style=\"font-weight: 400\">For example, if you have not drafted your dispute resolution clause to accommodate for various international laws that may apply, you may run into contractual issues.<\/span><\/p>\n<\/div>\n<p><span style=\"font-weight: 400\">Make it clear that you are operating from a New Zealand legal context and have a lawyer experienced with international eCommerce to help you draft your terms and conditions.<\/span><\/p>\n<h2><span style=\"font-weight: 400\">Shipping to Overseas Customers<\/span><\/h2>\n<p><span style=\"font-weight: 400\">Shipping from New Zealand to other countries can be expensive, so you need to reflect this in your pricing or shipping fees. Ensure your pricing breakdown is clear for your customers to avoid any misunderstandings around total costs for your goods. Doing so can lessen the risk of price disputes and legal troubles around misleading pricing.<\/span><\/p>\n<h2><span style=\"font-weight: 400\">Complying With Oversea Consumer Laws<\/span><\/h2>\n<p><span style=\"font-weight: 400\">In New Zealand, <\/span><a href=\"https:\/\/legalvision.co.nz\/e-commerce\/consumer-law-online-marketplace-operator\/\"><span style=\"font-weight: 400\">consumer law<\/span><\/a><span style=\"font-weight: 400\"> protects consumers against things like misleading advertising and sub-par product quality. Additionally, other countries are likely to have similar laws, and they may apply to you when selling overseas. Therefore, when determining what countries you want to sell your products to, you must look into what laws may apply to you in each case.<\/span><\/p>\n<div class=\"box box--icon box--info\">\n<p><span style=\"font-weight: 400\">There are also likely to be specific laws relating to selling particular products in particular countries, such as cosmetics and animal testing bans.<\/span><\/p>\n<\/div>\n<h2><span style=\"font-weight: 400\">Exporting Requirements<\/span><\/h2>\n<p><span style=\"font-weight: 400\">Further, when selling products online to overseas customers, you are exporting those products. Therefore, you will need to comply with New Zealand\u2019s exporting laws, particularly when your products involve food or organic goods. Countries you sell to will likely have import requirements as well.<\/span><\/p>\n<h2><span style=\"font-weight: 400\">Key Takeaways<\/span><\/h2>\n<p><span style=\"font-weight: 400\">Expanding your customer base to an overseas market can be beneficial for your business. However, there will be more considerations when selling overseas, such as online privacy issues and overseas laws that may apply to you. Therefore, planning ahead and doing proper research about the areas you want to sell to are essential.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">For more information or help with selling online to an overseas market, contact <\/span><a href=\"https:\/\/legalvision.co.nz\/online-business-ecommerce-lawyers-lp\"><span style=\"font-weight: 400\">LegalVision\u2019s eCommerce lawyers<\/span><\/a><span style=\"font-weight: 400\"> on <a href=\"tel:+64800005570\" class=\"AVANSERnumber dynamic-number\">0800 005 570<\/a> or fill out the form on this page.<\/span><\/p>\n<h2><span style=\"font-weight: 400\">Frequently Asked Questions<\/span><\/h2>\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1630390770513\"><strong class=\"schema-faq-question\"><strong>What is personal information?<\/strong><\/strong> <p class=\"schema-faq-answer\">In New Zealand, personal information is any information that you can use to identify a living person. Most overseas privacy laws use similar definitions, but there are likely to be some differences.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1630390804246\"><strong class=\"schema-faq-question\"><strong>Can I sell my products overseas?<\/strong><\/strong> <p class=\"schema-faq-answer\">You can sell your products overseas from New Zealand, but you must ensure you prepare for the online shopping process appropriately. Look into what importing and exporting requirements may apply to you, as well as any overseas laws.<\/p> <\/div> <\/div>\n<div class=\"not-prose m-feedback-prompt\">\n    <!-- Thumbs up\/down bar -->\n    <div class=\"m-feedback-prompt__main\">\n        <div class=\"m-feedback-prompt__title\">Was this article helpful?<\/div>\n        <div>\n            <!--span class=\"m-feedback-prompt__button--text\">Thanks!<\/span-->\n            <button type=\"button\" class=\"m-feedback-prompt__button m-feedback-prompt__button--yes\"\n                    data-analytics-link=\"feedback-prompt:yes\" aria-label=\"Agree\">\n                <i class=\"fa-regular fa-thumbs-up fa-3x\"><\/i>\n            <\/button>\n            <button type=\"button\" class=\"m-feedback-prompt__button m-feedback-prompt__button--no\"\n                    data-analytics-link=\"feedback-prompt:no\" aria-label=\"Disagree\">\n                <i class=\"fa-regular fa-thumbs-down fa-3x\"><\/i>\n            <\/button>\n        <\/div>\n    <\/div>\n\n    <!-- Feedback form -->\n    <div class=\"m-feedback-prompt__form\">\n        <div class=\"m-feedback-prompt__form--thanks \">\n            <div>Thanks!<\/div>\n            <p>\n                We appreciate your feedback \u2013 your submission has been successfully received.            <\/p>\n        <\/div>\n        <form id=\"contact-form\" class=\"m-feedback-prompt__form--form\" action=\"\" method=\"post\">\n            <input type=\"hidden\" id=\"authenticity_token\" name=\"authenticity_token\" value=\"5d238358bb\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/api\/wp\/v2\/posts\/209775\" \/>            <input value=\"https:\/\/legalvision.co.nz\/e-commerce\/selling-online-overseas-market\/\" type=\"hidden\" name=\"currenturl\"\n                   id=\"currenturl\">\n            <input value=\"Considerations When Selling Online to an Overseas Market From NZ\" type=\"hidden\" name=\"currenttitle\"\n                   id=\"currenttitle\">\n            <label>\n                <!-- display on thumbs-up -->\n                <span class=\"m-feedback-prompt__feedback m-feedback-prompt__feedback--yes\">\n                    Can you tell us <span class=\"font-semibold\">why<\/span> you found it helpful?\n                <\/span>\n\n                <!-- display on thumbs-down -->\n                <span class=\"m-feedback-prompt__feedback m-feedback-prompt__feedback--no text-lg\">\n                    How can we better improve this article?\n                <\/span>\n                <textarea name=\"feedbackmessage\" id=\"feedbackmessage\" required><\/textarea>\n            <\/label>\n\n            <div class=\"m-feedback-prompt__form--error\" id=\"form-submit-error\"><\/div>\n            <button id=\"submit-contact-form-button\" type=\"submit\" name=\"commit\" class=\"m-feedback-prompt__form--submit\"\n                    data-analytics-link=\"feedback-prompt:submit\">\n                Submit            <\/button>\n        <\/form>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>When you sell your goods online, you have access to a range of customers across a wide market. Likewise, you can manage these customers from the convenience of your home base. With the internet, not only can you reach New Zealand customers, but also customers across the world that are interested in your products. Therefore,<a href=\"https:\/\/legalvision.co.nz\/e-commerce\/selling-online-overseas-market\/\">Continue reading <span class=\"sr-only\">&#8220;Considerations When Selling Online to an Overseas Market From NZ&#8221;<\/span><\/a><\/p>\n","protected":false},"author":13236,"featured_media":201679,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","editor_notices":[],"footnotes":""},"categories":[6],"tags":[54,75,288,1078,1079],"class_list":["post-209775","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-e-commerce","tag-medium-business","tag-terms-and-conditions","tag-online-marketplace","tag-overseas-market","tag-online-payment"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Selling Online to an Overseas Market From NZ | LegalVision New Zealand<\/title>\n<meta name=\"description\" content=\"Selling goods online to an overseas market can be beneficial for your business. 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