{"id":221721,"date":"2023-03-17T04:41:29","date_gmt":"2023-03-16T15:41:29","guid":{"rendered":"https:\/\/legalvision.co.nz\/?p=221721"},"modified":"2023-05-11T19:41:13","modified_gmt":"2023-05-11T06:41:13","slug":"your-fair-trading-duties-as-an-nz-online-business","status":"publish","type":"post","link":"https:\/\/legalvision.co.nz\/e-commerce\/your-fair-trading-duties-as-an-nz-online-business\/","title":{"rendered":"Your Fair Trading Duties as an NZ Online Business"},"content":{"rendered":"

As an e-commerce owner, there are many factors to consider. This includes products, shipping and payment methods. You probably should likewise not neglect your legal obligations owed to your consumers, specifically those relating to your friar trading duties. This article will explain the extent of your fair trading duties and how best to comply with them.\u00a0<\/span><\/p>\n

What Are Fair Trading Duties<\/span><\/h2>\n

Fair trading duties refer to your obligations to provide consumers with honest information regarding the products and services you supply. Most fair trading duties exist in the Fair Trading Act<\/em>, which is intended to protect consumers from unfair trading practices.<\/span><\/p>\n

Specifically, the Act makes the following practices illegal:<\/span><\/p>\n

    \n
  1. deceptive or misleading conduct;<\/span><\/li>\n
  2. unsubstantiated claims;<\/span><\/li>\n
  3. unfair sales practices; and<\/span><\/li>\n
  4. unfair contract terms.<\/span><\/li>\n<\/ol>\n

    If your business breaches your obligations under the law, you can be fined up to $600,000. It is, therefore, essential that your business complies with fair trading laws to minimise its liability and associated costs.<\/span><\/p>\n

    Applicability<\/span><\/h2>\n

    Fair trading laws apply to all businesses in trade, which includes businesses engaged in online sales. In some limited cases, you can contract out of fair trading laws if your customer is also a business consumer. Specifically, the law requires that:<\/span><\/p>\n