{"id":225321,"date":"2023-12-07T15:37:06","date_gmt":"2023-12-07T02:37:06","guid":{"rendered":"https:\/\/legalvision.co.nz\/?p=225321"},"modified":"2025-05-14T19:31:10","modified_gmt":"2025-05-14T06:31:10","slug":"resolve-supply-chain-delays","status":"publish","type":"post","link":"https:\/\/legalvision.co.nz\/franchising\/resolve-supply-chain-delays\/","title":{"rendered":"Options to Resolve Supply Chain Delays Affecting My Franchise"},"content":{"rendered":"\n<p>Your supply chain is a key component of your business. Without an efficient supply chain, getting products to consumers on time can be difficult. Following the COVID-19 pandemic, a supply chain crisis emerged, leaving many businesses in peril. Learning from the past and preparing for the future is critical to the continued success of your franchise network. This article will explore key options to resolve supply chain delays that may affect your franchise.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Types of Supply Chain Disruptions<\/h2>\n\n\n\n<p>Evaluating the different types of disruptions is the first step to finding an appropriate solution. Once you know what type of disruption affects you most, you can take the right steps to resolve any current or potential delays. Disruptions can include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>natural disasters \u2013 hurricanes, flooding, and storms have caused delays due to lost electricity, few workers, or damaged plants;<\/li>\n\n\n\n<li>transportation delays;<\/li>\n\n\n\n<li>price fluctuations \u2013 shipment delays as suppliers wait for prices to decrease;<\/li>\n\n\n\n<li>global pandemics; and<\/li>\n\n\n\n<li><a href=\"https:\/\/legalvision.co.nz\/data-privacy-it\/business-cyber-threat\/\">cyber attacks<\/a> \u2013 cyber attacks against your internal systems can bring operations to a halt.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Diversify Supplier Relations<\/h2>\n\n\n\n<p>Many manufacturers and retailers are diversifying their suppliers to protect themselves post-pandemic. Businesses with only one or two suppliers often face greater supply issues when their suppliers cannot deliver. As a result, reliance on one supplier can cause your business to lose money and damage its reputation if issues arise.<\/p>\n\n\n\n<p>Importantly, your franchise should work to build relationships with several suppliers. This will help you fill orders without delays. It is best to research and search for suppliers well in advance to help you maintain profit margins rather than using a supplier in an emergency. Moreover, you should ensure your suppliers reside in different locations. As a result, if there are supply chain delays in China, you can still rely on your local suppliers for materials.&nbsp;<\/p>\n\n\n\n<div  class=\"box box--icon box--info\">\n    <p>If you are currently in an <a href=\"https:\/\/legalvision.co.nz\/commercial-contracts\/exclusive-supply-contract\/\">exclusive supply arrangement<\/a> with your suppliers, you should try to renegotiate this clause. You want to diversify your suppliers without breaching your existing contracts.<\/p>\n<\/div>\n\n\n\n<p>When using new suppliers, you may need to update your franchise agreement, disclosure document and operations manuals. These updates will ensure your franchisees are up-to-date and can best utilise their product sources.&nbsp;<\/p>\n\n\n\n\n<a href=\"#content-next\"\n   class=\"block p-4 mt-10 text-xl font-bold text-center text-white no-underline bg-gray-800 rounded-t-xl\">\n    Continue reading this article below the form\n    <i class=\"text-xl fa-regular fa-arrow-down\"><\/i>\n<\/a>\n<div class=\"px-6 pt-10 pb-12 mb-10 text-center bg-gray-100 rounded-b-xl sm:px-12 test\">\n    <div class=\"mb-8 text-2xl font-bold text-orange\">\n        Need legal advice?\n        <br>\n        <span class=\"text-lg not-prose\">\n                            Call <a href=\"tel:+64800005570\" class=\"not-prose\">0800 005 570<\/a> for urgent assistance.\n                <br>\n                Otherwise, complete this form, and we will contact you within one business day.\n                    <\/span>\n    <\/div>\n\n    \n\n<div class=\"not-prose flex justify-center text-left gform_input_bg_white    \">\n    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Moreover, under the <a href=\"https:\/\/legalvision.co.nz\/regulatory-and-compliance\/consumer-guarantees-act\/\">Consumer Guarantees Act<\/a>, you must ensure deliveries arrive at an agreed time and in good condition. Once you realise there may be a shortage of products or inventory issues due to a supply chain disruption, you should communicate this to your customers. Aim to provide as much information as possible concerning how your business will resolve these issues. Clear communication will reduce the likelihood of a customer demanding a remedy for late deliveries, which is an issue you may have no control over.&nbsp;<\/p>\n\n\n\n<p>Additionally, having a central system can help identify customers who are affected. It is also best practice to ensure your franchisees can use the system well and have a monitoring process for customers affected.&nbsp;<\/p>\n\n\n\n<p>Promptly notifying customers can help reduce demands for refunds or unhappy customers. By explaining the situation fully, your customers are more likely to be understanding and patient as you try to overcome supply chain delays. However, leaving them in the dark and not providing updates can anger customers.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Manage Backup Inventory<\/h2>\n\n\n\n<p>Many franchises opt to have safety stock in case of a supply chain disruption. Backup inventory ensures you can still meet demand if your suppliers cannot provide materials or components. Doing so can avoid being out-of-stock and customers turning to other businesses that can fulfil their needs.&nbsp;<\/p>\n\n\n\n<p>When managing safety stock, transparency is essential. Your franchisees must keep accurate stock amounts and inventory numbers to make good decisions during delays. Moreover, they should forecast trends to plan for future disruptions and demand levels.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Conduct a Supply Chain Audit<\/h2>\n\n\n\n<p>When anticipating supply chain issues, you can conduct an audit to identify the weak spots. Moreover, you can assess environmental, social, and political conditions affecting your suppliers. Your supplier may ask you to sign a <a href=\"https:\/\/legalvision.co.nz\/commercial-contracts\/when-to-use-a-non-disclosure-agreement-in-new-zealand\/\">non-disclosure agreement<\/a> (NDA) before conducting your audit. An NDA will prevent you from sharing your supplier\u2019s confidential information with others.&nbsp;&nbsp;<\/p>\n\n\n\n<p>After identifying weaknesses in your supply chain, you can work to find alternative solutions. However, before implementing any significant changes, you must review your supply agreement and ensure you will not be breaching it. Moreover, your actions cannot be in breach of your franchise agreement.&nbsp;<\/p>\n\n\n\n<p>For example, suppose your franchise states that your franchisee will get coffee beans from supplier X. In that case, you should update your franchise agreement and notify your franchisees before changing the supplier.<\/p>\n\n\n    <div class=\"my-7 lg:my-10 border-y-2 border-gray-100 py-7 lg:py-10 flex flex-col sm:flex-row items-start gap-10\">\n                    <img decoding=\"async\" class=\"w-52 mx-auto my-0! rounded\" src=\"https:\/\/img.legalvision.com.au\/wp-content\/uploads\/sites\/2\/2023\/05\/22210201\/guide-to-resolve-business-disputes-560x792-1.jpg\" alt=\"Front page of publication\"\n                 loading=\"lazy\" width=\"208\" height=\"298\">\n                <section>\n            <div class=\"text-2xl font-bold\">Guide to Resolving NZ Business Disputes<\/div>\n            <div class=\"body-text\">\n                <p>Commercial disputes are costly, stressful and can damage your business reputation. LegalVision\u2019s free Guide to Resolving NZ Business Disputes can help.<\/p>\n            <\/div>\n            \n\n<a href=\"https:\/\/go.legalvision.co.nz\/guide-resolving-nz-business-disputes.html\" class=\" block px-5 py-3.5 max-w-fit bg-orange button__hover transition rounded text-white font-bold text-lg no-underline uppercase leading-tight text-center\" target=\"\" rel=\"\">Download Now<\/a>        <\/section>\n    <\/div>\n\n\n\n\n<h2 class=\"wp-block-heading\">Key Takeaways<\/h2>\n\n\n\n<p>Supply chain delays can happen for various reasons, from global pandemics to cyber attacks. However, you can resolve and mitigate these disruptions through many options. You can diversify your supply base, communicate delays to customers, have safety stock, or conduct supply chain audits to identify weak points. Your franchise agreement, franchise disclosure document and operations manual should reflect any changes in your supply chain.<\/p>\n\n\n\n<p>If you need help managing your franchise network, our experienced <a href=\"https:\/\/legalvision.co.nz\/franchise-lawyers-lp\">franchise lawyers<\/a> can assist as part of our LegalVision membership. You will have unlimited access to lawyers who can answer your questions and draft and review your documents for a low monthly fee. Call us today at&nbsp; <a href=\"tel:+64800005570\" class=\"AVANSERnumber dynamic-number\">0800 005 570<\/a> or visit our <a href=\"https:\/\/legalvision.co.nz\/membership\/\">membership page<\/a>.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1701916503976\"><strong class=\"schema-faq-question\"><strong>How can I resolve supply chain issues?<\/strong><\/strong> <p class=\"schema-faq-answer\">You can resolve supply chain delays by diversifying your suppliers, having safety stock, and conducting supplier audits.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1701916519722\"><strong class=\"schema-faq-question\"><strong>What supply chain disruptions should I prepare for?<\/strong><\/strong> <p class=\"schema-faq-answer\">Disruptions can come from natural disasters, transportation delays, price fluctuations, pandemics, and cyber attacks.<\/p> <\/div> <\/div>\n<div class=\"not-prose m-feedback-prompt\">\n    <!-- Thumbs up\/down bar -->\n    <div class=\"m-feedback-prompt__main\">\n        <div class=\"m-feedback-prompt__title\">Was this article helpful?<\/div>\n        <div>\n            <!--span class=\"m-feedback-prompt__button--text\">Thanks!<\/span-->\n            <button type=\"button\" class=\"m-feedback-prompt__button m-feedback-prompt__button--yes\"\n                    data-analytics-link=\"feedback-prompt:yes\" aria-label=\"Agree\">\n                <i class=\"fa-regular fa-thumbs-up fa-3x\"><\/i>\n            <\/button>\n            <button type=\"button\" class=\"m-feedback-prompt__button m-feedback-prompt__button--no\"\n                    data-analytics-link=\"feedback-prompt:no\" aria-label=\"Disagree\">\n                <i class=\"fa-regular fa-thumbs-down fa-3x\"><\/i>\n            <\/button>\n        <\/div>\n    <\/div>\n\n    <!-- Feedback form -->\n    <div class=\"m-feedback-prompt__form\">\n        <div class=\"m-feedback-prompt__form--thanks \">\n            <div>Thanks!<\/div>\n            <p>\n                We appreciate your feedback \u2013 your submission has been successfully received.            <\/p>\n        <\/div>\n        <form id=\"contact-form\" class=\"m-feedback-prompt__form--form\" action=\"\" method=\"post\">\n            <input type=\"hidden\" id=\"authenticity_token\" name=\"authenticity_token\" value=\"ed19fd34f0\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/api\/wp\/v2\/posts\/225321\" \/>            <input value=\"https:\/\/legalvision.co.nz\/franchising\/resolve-supply-chain-delays\/\" type=\"hidden\" name=\"currenturl\"\n                   id=\"currenturl\">\n            <input value=\"Options to Resolve Supply Chain Delays Affecting My Franchise\" type=\"hidden\" name=\"currenttitle\"\n                   id=\"currenttitle\">\n            <label>\n                <!-- display on thumbs-up -->\n                <span class=\"m-feedback-prompt__feedback m-feedback-prompt__feedback--yes\">\n                    Can you tell us <span class=\"font-semibold\">why<\/span> you found it helpful?\n                <\/span>\n\n                <!-- display on thumbs-down -->\n                <span class=\"m-feedback-prompt__feedback m-feedback-prompt__feedback--no text-lg\">\n                    How can we better improve this article?\n                <\/span>\n                <textarea name=\"feedbackmessage\" id=\"feedbackmessage\" required><\/textarea>\n            <\/label>\n\n            <div class=\"m-feedback-prompt__form--error\" id=\"form-submit-error\"><\/div>\n            <button id=\"submit-contact-form-button\" type=\"submit\" name=\"commit\" class=\"m-feedback-prompt__form--submit\"\n                    data-analytics-link=\"feedback-prompt:submit\">\n                Submit            <\/button>\n        <\/form>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Your supply chain is a key component of your business. Without an efficient supply chain, getting products to consumers on time can be difficult. Following the COVID-19 pandemic, a supply chain crisis emerged, leaving many businesses in peril. Learning from the past and preparing for the future is critical to the continued success of your<a href=\"https:\/\/legalvision.co.nz\/franchising\/resolve-supply-chain-delays\/\">Continue reading <span class=\"sr-only\">&#8220;Options to Resolve Supply Chain Delays Affecting My Franchise&#8221;<\/span><\/a><\/p>\n","protected":false},"author":13316,"featured_media":225040,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"1319,203050,221806,221177,218790,219296","_relevanssi_noindex_reason":"","editor_notices":[],"footnotes":""},"categories":[7],"tags":[25,85,292,1460,1934],"class_list":["post-225321","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-franchising","tag-small-business","tag-consumer-guarantees","tag-franchisor","tag-supply-chain","tag-supply-agreements"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Options to Resolve Supply Chain Delays Affecting My Franchise | LegalVision New Zealand<\/title>\n<meta name=\"description\" content=\"Supply chain delays can happen for various reasons, from global pandemics to cyber attacks. 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