{"id":225735,"date":"2024-01-29T13:54:52","date_gmt":"2024-01-29T00:54:52","guid":{"rendered":"https:\/\/legalvision.co.nz\/?p=225735"},"modified":"2026-03-05T15:22:38","modified_gmt":"2026-03-05T02:22:38","slug":"exclusions-diclaimers-waivers","status":"publish","type":"post","link":"https:\/\/legalvision.co.nz\/commercial-contracts\/exclusions-diclaimers-waivers\/","title":{"rendered":"What is the Difference Between Exclusion Clauses, Disclaimers and Waiver Forms?"},"content":{"rendered":"\n<p>There are several ways a business can seek to limit its liability to customers or third parties, including exclusion clauses, disclaimers and waiver forms. All three examples seek to limit one party\u2019s liability to another, typically when something goes wrong. Their enforceability is dependent on several factors. Therefore, it is crucial to understand the distinctions between these provisions. This article explores the differences between exclusion clauses, disclaimers and waiver forms within commercial contracts.&nbsp;<\/p>\n\n\n    <div class=\"my-7 lg:my-10 border-y-2 border-gray-100 py-7 lg:py-10 flex flex-col sm:flex-row items-start gap-10\">\n                    <img decoding=\"async\" class=\"w-52 mx-auto my-0! rounded\" src=\"https:\/\/img.legalvision.com.au\/wp-content\/uploads\/sites\/2\/2021\/12\/22115855\/cytonn-photography-GJao3ZTX9gU-unsplash-e1640129621597.jpg\" alt=\"Front page of publication\"\n                 loading=\"lazy\" width=\"208\" height=\"298\">\n                <section>\n            <div class=\"text-2xl font-bold\">Commercial Contracts Checklist<\/div>\n            <div class=\"body-text\">\n                <p>To protect your business, ensure supplier contracts meet your business\u2019 needs. Our free Commercial Contracts Checklist will help.<\/p>\n            <\/div>\n            \n\n<a href=\"https:\/\/go.legalvision.co.nz\/Commercial_Contracts_Guide_NZ.html\" class=\" block px-5 py-3.5 max-w-fit bg-orange button__hover transition rounded text-white font-bold text-lg no-underline uppercase leading-tight text-center\" target=\"\" rel=\"\">Download Now<\/a>        <\/section>\n    <\/div>\n\n\n\n\n<h2 class=\"wp-block-heading\">What is an Exclusion Clause?&nbsp;<\/h2>\n\n\n\n<p>Contracts often include exclusion clauses designed to limit the liability of one or both parties. Exclusion clauses seek to limit or exclude liability for something when the other party <a href=\"https:\/\/legalvision.co.nz\/commercial-contracts\/consequential-loss-deal-contract\/\">suffers loss or damage<\/a> or a contract is breached. Depending on the circumstances, they can exempt some or all liability for certain damages and even limit the amount payable for loss or damage arising from the agreement.<\/p>\n\n\n\n<div  class=\"box box--icon box--info\">\n    <p>Under New Zealand law, exclusion clauses are interpreted in a way that must clearly show that parties intended to exclude liability. The greater the exclusion of liability, the clearer the language must be. Ultimately, the goal is to determine what the parties objectively intended, especially regarding commercial contexts.<\/p>\n<\/div>\n\n\n\n<p>To be enforceable, an exclusion clause should be part of a <a href=\"https:\/\/legalvision.co.nz\/commercial-contracts\/does-nz-contract-need-be-written\/\">written agreement<\/a> that all parties sign. Courts typically uphold these clauses if the agreement is valid and the terms are deemed fair. If there is a power imbalance, exclusion clauses will not be applicable. Be careful of including <a href=\"https:\/\/legalvision.co.nz\/commercial-contracts\/small-business-unfair-contract-terms\/\">unfair contract terms<\/a> in business contracts, as these might not be enforceable.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Party A excludes all liability for any loss or damage suffered by Party B as a result of any third-party software malfunctions or errors.<\/p>\n<cite><br>An example of an exclusion clause.&nbsp;<\/cite><\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">What is a Disclaimer?&nbsp;<\/h2>\n\n\n\n<p>Goods or service providers commonly use disclaimers to limit their liability. While you can include disclaimers in a contract, they are common in <a href=\"https:\/\/legalvision.co.nz\/data-privacy-it\/emails-need-disclaimers\/\">marketing and other business communication<\/a> to disclaim liability for a specific loss or damage. Since these disclaimers typically lack a written agreement, their enforceability depends on reasonable notice provided to the other party. It is unlikely that giving notice of the disclaimer to the other party after the purchase and payment for a service will be considered reasonable notice.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>The parking facility shall not be liable for any car damage while parked on the premises. Users are advised to exercise caution regarding their personal belongings in the vehicle and use the parking garage at their own risk.<\/p>\n<cite><br>An example of a disclaimer.&nbsp;<\/cite><\/blockquote>\n\n\n\n\n<a href=\"#content-next\"\n   class=\"block p-4 mt-10 text-xl font-bold text-center text-white no-underline bg-gray-800 rounded-t-xl\">\n    Continue reading this article below the form\n    <i class=\"text-xl fa-regular fa-arrow-down\"><\/i>\n<\/a>\n<div class=\"px-6 pt-10 pb-12 mb-10 text-center bg-gray-100 rounded-b-xl sm:px-12 test\">\n    <div class=\"mb-8 text-2xl font-bold text-orange\">\n        Need legal advice?\n        <br>\n        <span class=\"text-lg not-prose\">\n                            Call <a href=\"tel:+64800005570\" class=\"not-prose\">0800 005 570<\/a> for urgent assistance.\n                <br>\n                Otherwise, complete this form, and we will contact you within one business day.\n                    <\/span>\n    <\/div>\n\n    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Waivers often contain indemnity, <a href=\"https:\/\/legalvision.co.nz\/commercial-contracts\/limit-indemnities-in-contracts\/\">limitation of liability<\/a>, and waiver and release clauses. Typically, waivers are one-time documents where a party assumes responsibility for risks involved in activities, such as recreational endeavours or product testing.&nbsp;<\/p>\n\n\n\n<p>For a waiver to be legally binding, it must be part of an enforceable contract, clearly detailing the risks involved and the excluded liabilities. Before signing, the signing party should be provided reasonable time to comprehend the waiver&#8217;s contents and associated risks.&nbsp;<\/p>\n\n\n\n<p>In certain scenarios where personal injury results from a supplier&#8217;s reckless conduct during a recreational activity, liability limitations might not stand. Furthermore, a service provider&#8217;s obligation to exercise reasonable care for those under its supervision or particular laws may render certain waivers unenforceable.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>A skydiving company requires participants to sign a waiver form before committing to the skydive. The form states: &#8220;I acknowledge the risks involved in skydiving and waive all claims against the company for any injuries or damages sustained during the activity.<\/p>\n<cite><br>An example of a waiver form.<\/cite><\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">Key Similarities and Differences<\/h2>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table><tbody><tr><td><\/td><td><strong>Exclusion Clauses<\/strong><\/td><td><strong>Disclaimers<\/strong><\/td><td><strong>Waivers<\/strong><\/td><\/tr><tr><td><strong>Purpose<\/strong><\/td><td>Limit or exclude liability in contracts.<\/td><td>Limit liability or deny responsibility.<\/td><td>Releases one party from certain liabilities.&nbsp;<\/td><\/tr><tr><td><strong>Use&nbsp;<\/strong><\/td><td>Contractual agreements such as service agreements and leases.<\/td><td>Goods or service provision, and notices.<\/td><td>Recreational activity participation,&nbsp; service provision.<\/td><\/tr><tr><td><strong>Scope<\/strong><\/td><td>Limits a party\u2019s liability for certain circumstances or damages that may arise.<\/td><td>Allows parties to escape responsibility for certain risks or losses.<\/td><td>Releases one party from specified obligations.<\/td><\/tr><tr><td><strong>Enforcement<\/strong><\/td><td>In a written agreement, signed by all parties.<\/td><td>Requires reasonable notice to the other party.<\/td><td>Part of an enforceable contract.<\/td><\/tr><tr><td><strong>Application<\/strong><\/td><td>Contracts with defined terms and conditions.<\/td><td>Notices, notices of risks, or liabilities.<\/td><td>Specific activities or service provisions.<\/td><\/tr><tr><td><strong>Legal Considerations<\/strong><\/td><td>Enforceable if fair, valid, and agreed upon in a contract.<\/td><td>Enforceability depends on reasonable notice given to the other party.<\/td><td>Only enforceable if it is part of an enforceable contract.<\/td><\/tr><tr><td><strong>Limitations<\/strong><\/td><td>May exclude liability for specific events or damages.<\/td><td>Denies or limits responsibility under specific circumstances.&nbsp;<\/td><td>Limits specified liabilities and obligations.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Key Takeaways&nbsp;<\/h2>\n\n\n\n<p>The enforceability of exclusion clauses, disclaimers, and waivers varies depending on multiple factors and your business needs. Businesses can apply these types of limitation clauses in many different ways. Before consenting to or drafting these clauses, it is recommended that you seek legal advice. These clauses may feature in written business contracts or appear as signage, particularly common for disclaimers. You should also look out for certain laws that mean a party\u2019s liability cannot be excluded, disclaimed or waived, such as the <em>Health and Safety at Work Act 2015<\/em>.\u00a0<\/p>\n\n\n\n<p>If you are interested in using an exclusion clause, disclaimer or waiver form for your business, LegalVision provides ongoing legal support for businesses through our fixed-fee legal membership. Our experienced<strong> <\/strong><a href=\"https:\/\/legalvision.co.nz\/contract-lawyers-lp\">contract lawyers<\/a> help businesses manage contracts, employment law, disputes, intellectual property, and more, with unlimited access to specialist lawyers for a fixed monthly fee. To learn more about LegalVision\u2019s legal membership, call <a href=\"tel:+64800005570\" class=\"AVANSERnumber dynamic-number\">0800 005 570<\/a> or <a href=\"https:\/\/legalvision.co.nz\/membership\/\" target=\"_blank\" rel=\"noreferrer noopener\">visit our membership page<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1772677250106\"><strong class=\"schema-faq-question\">What is the main difference between an exclusion clause, a disclaimer and a waiver?<\/strong> <p class=\"schema-faq-answer\">An exclusion clause limits liability within a signed contract. A disclaimer seeks to deny responsibility, often through notices or communications rather than a formal agreement. A waiver form releases one party from specified risks, usually for a particular activity, and must form part of an enforceable contract.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1772677271184\"><strong class=\"schema-faq-question\">Are exclusion clauses, disclaimers and waivers always enforceable?<\/strong> <p class=\"schema-faq-answer\">No. Courts assess enforceability based on fairness, proper notice and statutory restrictions. Exclusion clauses must appear in valid contracts, disclaimers require reasonable notice, and waivers must clearly outline risks. Certain laws, including the <em>Health and Safety at Work Act 2015<\/em>, may prevent liability from being excluded altogether.<\/p> <\/div> <\/div>\n<div class=\"not-prose m-feedback-prompt\">\n    <!-- Thumbs up\/down bar -->\n    <div class=\"m-feedback-prompt__main\">\n        <div class=\"m-feedback-prompt__title\">Was this article helpful?<\/div>\n        <div>\n            <!--span class=\"m-feedback-prompt__button--text\">Thanks!<\/span-->\n            <button type=\"button\" class=\"m-feedback-prompt__button m-feedback-prompt__button--yes\"\n                    data-analytics-link=\"feedback-prompt:yes\" aria-label=\"Agree\">\n                <i class=\"fa-regular fa-thumbs-up fa-3x\"><\/i>\n            <\/button>\n            <button type=\"button\" class=\"m-feedback-prompt__button m-feedback-prompt__button--no\"\n                    data-analytics-link=\"feedback-prompt:no\" aria-label=\"Disagree\">\n                <i class=\"fa-regular fa-thumbs-down fa-3x\"><\/i>\n            <\/button>\n        <\/div>\n    <\/div>\n\n    <!-- Feedback form -->\n    <div class=\"m-feedback-prompt__form\">\n        <div class=\"m-feedback-prompt__form--thanks \">\n            <div>Thanks!<\/div>\n            <p>\n                We appreciate your feedback \u2013 your submission has been successfully received.            <\/p>\n        <\/div>\n        <form id=\"contact-form\" class=\"m-feedback-prompt__form--form\" action=\"\" method=\"post\">\n            <input type=\"hidden\" id=\"authenticity_token\" name=\"authenticity_token\" value=\"ed19fd34f0\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/api\/wp\/v2\/posts\/225735\" \/>            <input value=\"https:\/\/legalvision.co.nz\/commercial-contracts\/exclusions-diclaimers-waivers\/\" type=\"hidden\" name=\"currenturl\"\n                   id=\"currenturl\">\n            <input value=\"What is the Difference Between Exclusion Clauses, Disclaimers and Waiver Forms?\" type=\"hidden\" name=\"currenttitle\"\n                   id=\"currenttitle\">\n            <label>\n                <!-- display on thumbs-up -->\n                <span class=\"m-feedback-prompt__feedback m-feedback-prompt__feedback--yes\">\n                    Can you tell us <span class=\"font-semibold\">why<\/span> you found it helpful?\n                <\/span>\n\n                <!-- display on thumbs-down -->\n                <span class=\"m-feedback-prompt__feedback m-feedback-prompt__feedback--no text-lg\">\n                    How can we better improve this article?\n                <\/span>\n                <textarea name=\"feedbackmessage\" id=\"feedbackmessage\" required><\/textarea>\n            <\/label>\n\n            <div class=\"m-feedback-prompt__form--error\" id=\"form-submit-error\"><\/div>\n            <button id=\"submit-contact-form-button\" type=\"submit\" name=\"commit\" class=\"m-feedback-prompt__form--submit\"\n                    data-analytics-link=\"feedback-prompt:submit\">\n                Submit            <\/button>\n        <\/form>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>There are several ways a business can seek to limit its liability to customers or third parties, including exclusion clauses, disclaimers and waiver forms. All three examples seek to limit one party\u2019s liability to another, typically when something goes wrong. Their enforceability is dependent on several factors. Therefore, it is crucial to understand the distinctions<a href=\"https:\/\/legalvision.co.nz\/commercial-contracts\/exclusions-diclaimers-waivers\/\">Continue reading <span class=\"sr-only\">&#8220;What is the Difference Between Exclusion Clauses, Disclaimers and Waiver Forms?&#8221;<\/span><\/a><\/p>\n","protected":false},"author":13388,"featured_media":225055,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"224750,222327,214669,218686,203047,224266","_relevanssi_noindex_reason":"","editor_notices":[],"footnotes":""},"categories":[3],"tags":[25,1143,1254,1288,2046,2047],"class_list":["post-225735","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-commercial-contracts","tag-small-business","tag-commercial-contract","tag-exclusion-clause","tag-limited-liability","tag-disclaimer","tag-waiver-form"],"acf":[],"yoast_head":"<!-- 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innovation","publisher":{"@id":"https:\/\/legalvision.co.nz\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/legalvision.co.nz\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-NZ"},{"@type":"Organization","@id":"https:\/\/legalvision.co.nz\/#organization","name":"LegalVision New Zealand","url":"https:\/\/legalvision.co.nz\/","logo":{"@type":"ImageObject","inLanguage":"en-NZ","@id":"https:\/\/legalvision.co.nz\/#\/schema\/logo\/image\/","url":"https:\/\/legalvision.co.nz\/wp-content\/uploads\/sites\/2\/2020\/11\/LegalVision_square_logo.png","contentUrl":"https:\/\/legalvision.co.nz\/wp-content\/uploads\/sites\/2\/2020\/11\/LegalVision_square_logo.png","width":400,"height":400,"caption":"LegalVision New Zealand"},"image":{"@id":"https:\/\/legalvision.co.nz\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/LegalVision","https:\/\/x.com\/LegalVision_law","https:\/\/www.linkedin.com\/company\/legalvision-group"]},{"@type":"Person","@id":"https:\/\/legalvision.co.nz\/#\/schema\/person\/6c48ae54ef07bfb9da8c62f8594bd91e","name":"Tayler Berridge-Smith","image":{"@type":"ImageObject","inLanguage":"en-NZ","@id":"https:\/\/legalvision.co.nz\/#\/schema\/person\/image\/","url":"https:\/\/legalvision.co.nz\/wp-content\/uploads\/sites\/2\/2022\/08\/cropped-Tayler-Berridge-Smith-e1707345664748-96x96.jpg","contentUrl":"https:\/\/legalvision.co.nz\/wp-content\/uploads\/sites\/2\/2022\/08\/cropped-Tayler-Berridge-Smith-e1707345664748-96x96.jpg","caption":"Tayler Berridge-Smith"},"description":"Tayler is a Law Graduate within New Zealand's Commercial Contracts team. She graduated in 2022 with a Bachelor of Laws and a Bachelor of Business, majoring in Management.","url":"https:\/\/legalvision.co.nz\/author\/taylerberridgesmith\/"},{"@type":"Question","@id":"https:\/\/legalvision.co.nz\/commercial-contracts\/exclusions-diclaimers-waivers\/#faq-question-1772677250106","name":"What is the main difference between an exclusion clause, a disclaimer and a waiver?","acceptedAnswer":{"@type":"Answer","text":"An exclusion clause limits liability within a signed contract. A disclaimer seeks to deny responsibility, often through notices or communications rather than a formal agreement. A waiver form releases one party from specified risks, usually for a particular activity, and must form part of an enforceable contract.","inLanguage":"en-NZ"},"inLanguage":"en-NZ"},{"@type":"Question","@id":"https:\/\/legalvision.co.nz\/commercial-contracts\/exclusions-diclaimers-waivers\/#faq-question-1772677271184","name":"Are exclusion clauses, disclaimers and waivers always enforceable?","acceptedAnswer":{"@type":"Answer","text":"No. Courts assess enforceability based on fairness, proper notice and statutory restrictions. Exclusion clauses must appear in valid contracts, disclaimers require reasonable notice, and waivers must clearly outline risks. Certain laws, including the <em>Health and Safety at Work Act 2015<\/em>, may prevent liability from being excluded altogether.","inLanguage":"en-NZ"},"inLanguage":"en-NZ"}]}},"_links":{"self":[{"href":"https:\/\/legalvision.co.nz\/api\/wp\/v2\/posts\/225735","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/legalvision.co.nz\/api\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/legalvision.co.nz\/api\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/legalvision.co.nz\/api\/wp\/v2\/users\/13388"}],"replies":[{"embeddable":true,"href":"https:\/\/legalvision.co.nz\/api\/wp\/v2\/comments?post=225735"}],"version-history":[{"count":7,"href":"https:\/\/legalvision.co.nz\/api\/wp\/v2\/posts\/225735\/revisions"}],"predecessor-version":[{"id":230119,"href":"https:\/\/legalvision.co.nz\/api\/wp\/v2\/posts\/225735\/revisions\/230119"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/legalvision.co.nz\/api\/wp\/v2\/media\/225055"}],"wp:attachment":[{"href":"https:\/\/legalvision.co.nz\/api\/wp\/v2\/media?parent=225735"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/legalvision.co.nz\/api\/wp\/v2\/categories?post=225735"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/legalvision.co.nz\/api\/wp\/v2\/tags?post=225735"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}