{"id":228652,"date":"2025-01-31T12:39:38","date_gmt":"2025-01-30T23:39:38","guid":{"rendered":"https:\/\/legalvision.co.nz\/?p=228652"},"modified":"2025-02-13T15:10:33","modified_gmt":"2025-02-13T02:10:33","slug":"fanz-2025","status":"publish","type":"post","link":"https:\/\/legalvision.co.nz\/franchising\/fanz-2025\/","title":{"rendered":"FANZ Code of Practice and Ethics: 2025 Updates"},"content":{"rendered":"\n<p>The Franchise Association of New Zealand (FANZ) has introduced significant updates to its Code of Practice and Ethics, set to come into effect on 1 April 2025. These revisions aim to bolster transparency, enhance fairness, and ensure compliance with modern franchising standards. This article outlines the key changes, transitional arrangements, considerations and critical dates for franchisors who are members of FANZ.<\/p>\n\n\n\n    <div class=\"my-7 lg:my-10 border-y-2 border-gray-100 py-7 lg:py-10 flex flex-col sm:flex-row items-start gap-10\">\n                    <img decoding=\"async\" class=\"w-52 mx-auto my-0! rounded\" src=\"https:\/\/img.legalvision.com.au\/wp-content\/uploads\/sites\/2\/2021\/11\/30121230\/franchisor-toolkit-nz-small.jpg\" alt=\"Front page of publication\"\n                 loading=\"lazy\" width=\"208\" height=\"298\">\n                <section>\n            <div class=\"text-2xl font-bold\">Franchisor Toolkit New Zealand<\/div>\n            <div class=\"body-text\">\n                <p>This publication provides you with the fundamentals for franchising your New Zealand business, including set up, branding and management.<\/p>\n            <\/div>\n            \n\n<a href=\"https:\/\/go.legalvision.co.nz\/franchisor-toolkit-nz.html\" class=\" block px-5 py-3.5 max-w-fit bg-orange button__hover transition rounded text-white font-bold text-lg no-underline uppercase leading-tight text-center\" target=\"\" rel=\"\">Download Now<\/a>        <\/section>\n    <\/div>\n\n\n\n\n<h2 class=\"wp-block-heading\">Changes Coming into Effect<\/h2>\n\n\n\n<p>The revised FANZ Code introduces several updates. We explore these below.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Enhanced Ethical Standards<\/h3>\n\n\n\n<p>The standards of conduct section has been amended by consolidating the Code of Ethics into the Code of Practice. In addition, there has been the inclusion of specific language, such as:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the prohibition of conduct that causes significant detriment to either party&#8217;s business; and<\/li>\n\n\n\n<li>inclusion of a clause against unreasonably withholding consent where the franchisor\u2019s consent is required under the <a href=\"https:\/\/legalvision.co.nz\/franchising\/common-clauses-in-franchise-agreements\/\">franchise agreement<\/a>.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. Electronic Disclosure<\/h3>\n\n\n\n<p>The FANZ Code now allows for electronic disclosure methods. Franchisors can provide the Code and <a href=\"https:\/\/legalvision.co.nz\/franchising\/franchise-disclosure-document\/\">disclosure documents<\/a> electronically. They can also do so via hyperlinks to the FANZ website. This offers more flexibility and reduces environmental impact.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Revised Certification Requirements<\/h3>\n\n\n\n<p>The certification process has been updated to give prospective franchisees more autonomy. While still strongly recommended, franchisees now have the option to decline independent professional advice. This is provided they sign a statement acknowledging this decision.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Improved Complaints Handling<\/h3>\n\n\n\n<p>The non-compliance section has been extensively revised, introducing a more structured complaints process. It includes provisions for confidentiality and expands the range of sanctions available to the FANZ Board. This allows for more nuanced responses to violations of the FANZ Code.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Simplified Financial Disclosure<\/h3>\n\n\n\n<p>Financial disclosure requirements have been streamlined under the amendments. The new Code introduces a solvency certificate requirement, replacing more detailed financial disclosures. This change aims to provide meaningful information while reducing the administrative burden on franchisors.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. Identification as a Franchisee<\/h3>\n\n\n\n<p>Franchisors must now provide clear guidelines to franchisees on identifying as part of the franchise system. This can be included in the franchise agreement, or another document, such as the operations manual.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">7. Introduction of Transitional Arrangements<\/h3>\n\n\n\n<p>A new section has been added to the FANZ Code outlining transitional arrangements between the new Code being introduced and when it will come into force. This allows FANZ members a grace period to adapt to the new Code. FANZ members can reflect this by updating their agreements and documents accordingly. This ensures a smooth transition to the new requirements.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Transitional Period<\/h2>\n\n\n\n<p>The FANZ Code came into force on <strong>1 December 2024<\/strong>, with a transitional period until <strong>1 April 2025<\/strong>. During this window:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>existing franchise agreements and Disclosure Documents must be updated to meet the revised standards;<\/li>\n\n\n\n<li>agreements executed before 1 April 2025 are exempt from immediate updates but must align with the revised Code upon renewal or amendment; and<\/li>\n\n\n\n<li>FANZ recommends that franchisors promptly review their agreements and compliance documentation to ensure readiness.<\/li>\n<\/ul>\n\n\n\n\n<a href=\"#content-next\"\n   class=\"block p-4 mt-10 text-xl font-bold text-center text-white no-underline bg-gray-800 rounded-t-xl\">\n    Continue reading this article below the form\n    <i class=\"text-xl fa-regular fa-arrow-down\"><\/i>\n<\/a>\n<div class=\"px-6 pt-10 pb-12 mb-10 text-center bg-gray-100 rounded-b-xl sm:px-12 test\">\n    <div class=\"mb-8 text-2xl font-bold text-orange\">\n        Need legal advice?\n        <br>\n        <span class=\"text-lg not-prose\">\n                            Call 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Key considerations for franchisors include the following:<\/p>\n\n\n\n<p><strong>1. Audit and Update Documentation<\/strong><\/p>\n\n\n\n<p>Review existing franchise agreements, disclosure documents, and compliance policies to align with the revised requirements.<\/p>\n\n\n\n<p><strong>2. Training and Education<\/strong><\/p>\n\n\n\n<p>Educate internal teams and franchisees on the changes to ensure consistent implementation across the franchise network.<\/p>\n\n\n\n<p><strong>3. Implement Enhanced Transparency Measures<\/strong><\/p>\n\n\n\n<p>Prepare detailed financial disclosures and update branding materials to ensure proper franchise identification.<\/p>\n\n\n\n<p><strong>4. Engage Legal and Financial Advisors<\/strong><\/p>\n\n\n\n<p>Work with professionals to ensure the revised agreements and disclosure documents comply with legal and financial norms.<\/p>\n\n\n\n<p><strong>5. Establish Mediation Frameworks<\/strong><\/p>\n\n\n\n<p>Adopt or update mediation protocols to reflect the Code\u2019s <a href=\"https:\/\/legalvision.co.nz\/franchising\/franchise-disputes\/\">dispute resolution<\/a> requirements.<\/p>\n\n\n\n<p><strong>6. Plan for Compliance Monitoring<\/strong><\/p>\n\n\n\n<p>Anticipate biennial document reviews and implement processes for regular updates.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Key Dates<\/h2>\n\n\n\n<p>Below is a table containing the key dates for you to be aware of:<\/p>\n\n\n\n<figure class=\"wp-block-table is-style-stripes\"><table class=\"has-fixed-layout\"><tbody><tr><td>1 December 2024<\/td><td>Revised Code became effective.<\/td><\/tr><tr><td>1 April 2025<\/td><td>Deadline for compliance with new requirements.<\/td><\/tr><tr><td>Post-1 April 2025<\/td><td>Franchisors must ensure that all new agreements comply with the revised Code and that the franchise system generally operates following it.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Key Takeaways<\/h2>\n\n\n\n<p>The 2025 FANZ Code of Practice and Ethics updates represent a pivotal shift towards excellent efficiency, accountability and fairness in franchising. This is an opportunity for franchisors to align operations with the latest standards and reinforce trust within the franchise network. By acting swiftly during the transitional period, franchisors can mitigate risks and ensure a seamless transition to the new FANZ Code.<\/p>\n\n\n\n<p>If you need help during this transitional period, our experienced <a href=\"https:\/\/legalvision.co.nz\/franchise-lawyers-lp\">franchise lawyers<\/a> can assist you as part of our LegalVision membership. For a low monthly fee, you will have unlimited access to lawyers who can answer your questions and draft and review your documents. Call us today at <a href=\"tel:+64800005570\" class=\"AVANSERnumber dynamic-number\">0800 005 570<\/a> or visit our<a href=\"https:\/\/legalvision.co.nz\/membership\/\"> membership page<\/a>.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n\n<div class=\"schema-faq wp-block-yoast-faq-block\"><div class=\"schema-faq-section\" id=\"faq-question-1738280139792\"><strong class=\"schema-faq-question\">What is the FANZ Code of Practice and Ethics?<\/strong> <p class=\"schema-faq-answer\">The Franchise Association of New Zealand (FANZ) Code of Practice and Ethics sets the ethical and operational standards for franchisors and franchisees in New Zealand to promote transparency, fairness, and compliance.<\/p> <\/div> <div class=\"schema-faq-section\" id=\"faq-question-1738280154734\"><strong class=\"schema-faq-question\">When do the changes take effect?<\/strong> <p class=\"schema-faq-answer\">The revised FANZ Code takes effect on 1 December 2024. However, franchisors have a transitional period until 1 April 2025 to comply.<\/p> <\/div> <\/div>\n\n\n\n\n<div class=\"not-prose m-feedback-prompt\">\n    <!-- Thumbs up\/down bar -->\n    <div class=\"m-feedback-prompt__main\">\n        <div class=\"m-feedback-prompt__title\">Was this article helpful?<\/div>\n        <div>\n            <!--span class=\"m-feedback-prompt__button--text\">Thanks!<\/span-->\n            <button type=\"button\" class=\"m-feedback-prompt__button m-feedback-prompt__button--yes\"\n                    data-analytics-link=\"feedback-prompt:yes\" aria-label=\"Agree\">\n                <i class=\"fa-regular fa-thumbs-up fa-3x\"><\/i>\n            <\/button>\n            <button type=\"button\" class=\"m-feedback-prompt__button m-feedback-prompt__button--no\"\n                    data-analytics-link=\"feedback-prompt:no\" aria-label=\"Disagree\">\n                <i class=\"fa-regular fa-thumbs-down fa-3x\"><\/i>\n            <\/button>\n        <\/div>\n    <\/div>\n\n    <!-- Feedback form -->\n    <div class=\"m-feedback-prompt__form\">\n        <div class=\"m-feedback-prompt__form--thanks \">\n            <div>Thanks!<\/div>\n            <p>\n                We appreciate your feedback \u2013 your submission has been successfully received.            <\/p>\n        <\/div>\n        <form id=\"contact-form\" class=\"m-feedback-prompt__form--form\" action=\"\" method=\"post\">\n            <input type=\"hidden\" id=\"authenticity_token\" name=\"authenticity_token\" value=\"3bc3beddae\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/api\/wp\/v2\/posts\/228652\" \/>            <input value=\"https:\/\/legalvision.co.nz\/franchising\/fanz-2025\/\" type=\"hidden\" name=\"currenturl\"\n                   id=\"currenturl\">\n            <input value=\"FANZ Code of Practice and Ethics: 2025 Updates\" type=\"hidden\" name=\"currenttitle\"\n                   id=\"currenttitle\">\n            <label>\n                <!-- display on thumbs-up -->\n                <span class=\"m-feedback-prompt__feedback m-feedback-prompt__feedback--yes\">\n                    Can you tell us <span class=\"font-semibold\">why<\/span> you found it helpful?\n                <\/span>\n\n                <!-- display on thumbs-down -->\n                <span class=\"m-feedback-prompt__feedback m-feedback-prompt__feedback--no text-lg\">\n                    How can we better improve this article?\n                <\/span>\n                <textarea name=\"feedbackmessage\" id=\"feedbackmessage\" required><\/textarea>\n            <\/label>\n\n            <div class=\"m-feedback-prompt__form--error\" id=\"form-submit-error\"><\/div>\n            <button id=\"submit-contact-form-button\" type=\"submit\" name=\"commit\" class=\"m-feedback-prompt__form--submit\"\n                    data-analytics-link=\"feedback-prompt:submit\">\n                Submit            <\/button>\n        <\/form>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The Franchise Association of New Zealand (FANZ) has introduced significant updates to its Code of Practice and Ethics, set to come into effect on 1 April 2025. These revisions aim to bolster transparency, enhance fairness, and ensure compliance with modern franchising standards. This article outlines the key changes, transitional arrangements, considerations and critical dates for<a href=\"https:\/\/legalvision.co.nz\/franchising\/fanz-2025\/\">Continue reading <span class=\"sr-only\">&#8220;FANZ Code of Practice and Ethics: 2025 Updates&#8221;<\/span><\/a><\/p>\n","protected":false},"author":13431,"featured_media":228317,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","editor_notices":[],"footnotes":""},"categories":[7],"tags":[126,292,1345,2274],"class_list":["post-228652","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-franchising","tag-franchising","tag-franchisor","tag-fanz","tag-code-of-practice-and-ethics"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - 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