Can I Offer a Credit Note in NZ if My Customer Returns a Faulty Product?
If your business provides goods or services to consumers, you have to provide your customers with a remedy if those…
What Should I Include in the Return Policy for my NZ Electronics Shop?
If you run an electronics shop, you should draft a clear and efficient return or refund policy. Because of the…
Do I Need a Privacy Officer at My NZ Business?
If your business deals with customers’ personal information, you are an ‘agency’ under the Privacy Act. This means that you…
Who Pays the Delivery Cost When My Customer Returns a Product?
Managing deliveries successfully, especially when dealing with customer returns, can be a significant way for your business to drive customer…
I Import Products for My Business. Which Biosecurity Laws Apply?
New Zealand is well known for its diverse flora and fauna and abundance of natural beauty. To maintain this environment,…
Is My Business Protected by NZ Consumer Laws?
As a provider of goods and services, your business has obligations to consumers implied by the law. This centres around…
Key Clauses For Your New Zealand Privacy Policy
A privacy policy is a crucial document for your business because it outlines how you comply with New Zealand privacy…
What Is Considered Personal Information for NZ Businesses?
As customers become more concerned about their privacy and what information businesses use, you should be mindful of your privacy…
When Do I Need to Notify the Privacy Commission of a Privacy Breach in New Zealand?
If your business deals with customers’ personal information, such as their addresses or financial details, then you are an ‘agency’…
My NZ Business Has a Website. Do I Need a Cookie Consent Pop-up?
As customers grow more concerned about their privacy online, you should take steps at your business to ease those concerns.…
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